Effective Date: July 18, 2026

Orgaheal USA ("Orgaheal," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, create an account, subscribe to our communications, or interact with our services.

This Privacy Policy describes:

• What information we collect
• How we use your information
• How we share information
• Your privacy choices and rights
• How we protect your information
• How you can contact us regarding privacy concerns

By accessing or using the Orgaheal USA website and services, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

• Orgaheal USA websites
• Ecommerce platforms operated by Orgaheal USA
• Customer service interactions
• Email and SMS communications
• Marketing campaigns
• Social media interactions
• Online purchases and account registrations

This policy applies to visitors, customers, subscribers, and anyone who interacts with Orgaheal USA digitally.

This Privacy Policy does not apply to third-party websites, applications, or services that may be linked from our website. Those third parties maintain their own privacy policies, and we encourage you to review them before providing personal information.

2. Information We Collect

We collect information that helps us provide better products, improve customer experiences, process transactions, and communicate with you.

The types of information we collect may include:

A. Information You Provide Directly

When you interact with Orgaheal USA, you may provide information such as:

• Full name
• Email address
• Phone number
• Shipping address
• Billing address
• Account information
• Order details
• Purchase history
• Product preferences
• Reviews and feedback
• Customer support communications
• Information submitted through forms or surveys

B. Transaction Information

When you purchase products from us, we may collect information related to your transaction, including:

• Products purchased
• Order date
• Order value
• Shipping information
• Payment confirmation details

Payment card details are processed through secure third-party payment providers. Orgaheal USA does not store complete payment card numbers.

C. Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Website activity
• Referral sources
• Approximate location information
• Interaction with website features

This information helps us understand how visitors use our website and improve functionality.

3. Cookies and Similar Technologies

Where required by applicable law, visitors may be presented with a cookie consent banner allowing them to accept, reject, or manage non-essential cookies.

Orgaheal USA uses cookies, pixels, web beacons, analytics tools, and similar technologies to enhance your browsing experience.

Cookies are small data files stored on your device that help websites remember information about your visit.

We may use cookies to:

• Remember customer preferences
• Improve website performance
• Analyze website traffic
• Understand customer behavior
• Provide personalized experiences
• Measure advertising effectiveness

Types of cookies we may use include:

Essential Cookies

These cookies are necessary for website functionality, including shopping cart operation, account access, and secure transactions.

Analytics Cookies

These cookies help us understand how visitors use our website and improve user experience.

Marketing Cookies

These cookies help measure advertising performance and deliver relevant marketing communications.

You may manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features.

4. How We Use Your Information

Orgaheal USA may use collected information for the following purposes:

Providing Products and Services

We use information to:

• Process and fulfill orders
• Deliver products
• Manage customer accounts
• Provide customer support
• Respond to inquiries

Improving Customer Experience

We may use information to:

• Improve website functionality
• Develop new products
• Understand customer preferences
• Personalize experiences

Communication

We may use information to:

• Send order updates
• Provide account notifications
• Share product information
• Send promotional communications where permitted

Security and Fraud Prevention

We may use information to:

• Detect suspicious activity
• Protect customers and our business
• Prevent fraudulent transactions
• Maintain website security

Legal Compliance

We may use information when necessary to:

• Comply with applicable laws
• Respond to legal requests
• Enforce agreements
• Protect our rights

5. Marketing Communications and Promotional Messages

Orgaheal USA may communicate with you regarding products, services, offers, promotions, educational content, and updates.

We may send communications through:

• Email
• SMS/text messages
• Push notifications
• Website notifications
• Social media platforms

Email Communications

If you provide your email address, you may receive:

• Order confirmations
• Shipping updates
• Customer service communications
• Product information
• Promotional offers
• Brand updates

You may unsubscribe from promotional emails at any time by clicking the "unsubscribe" link included in our emails.

Please note that even if you opt out of marketing communications, we may still send transactional messages related to your orders, purchases, accounts, or services.

SMS/Text Messaging Communications

Where permitted by law, Orgaheal USA may offer SMS marketing communications.

By opting into SMS communications, you agree to receive recurring automated marketing messages from Orgaheal USA at the phone number provided.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS messages at any time by replying:

STOP

You may request additional assistance by replying:

HELP

Opting out of SMS marketing does not affect transactional communications related to your purchases or account.

6. Sharing of Personal Information

Orgaheal USA does not sell your personal information for monetary compensation.

We may share personal information with trusted third parties when necessary to operate our business, provide services, and improve customer experiences.

These parties may include:

Service Providers

We may share information with companies that support our operations, including:

• E-commerce platforms
• Website hosting providers
• Payment processors
• Shipping and fulfillment partners
• Customer support providers
• Email marketing platforms
• Analytics providers
• Advertising partners
• Fraud prevention services

These providers are permitted to use personal information only to perform services on our behalf.

Business Transactions

If Orgaheal USA undergoes a business transaction such as:

• Merger
• Acquisition
• Sale of assets
• Financing
• Corporate restructuring

Your personal information may be transferred as part of that transaction.

Legal Requirements

We may disclose information when required to:

• Comply with applicable laws
• Respond to legal processes
• Protect our rights
• Prevent fraud or abuse
• Protect customer safety
• Enforce our policies

7. Third-Party Service Providers

Our online store is hosted by Shopify Inc., which provides the ecommerce platform used to sell our products and services. Information submitted during checkout may be processed by Shopify in accordance with its privacy practices.

Examples of service providers may include ecommerce platforms, payment processors, shipping carriers, analytics providers, marketing providers, and customer support platforms.

Orgaheal USA works with selected third-party service providers to support website operations and customer services.

These providers may process information on our behalf for purposes such as:

Payment Processing

Payment providers securely process transactions and may collect payment-related information according to their own privacy policies.

Shipping and Fulfillment

Shipping providers may receive:

• Name
• Address
• Phone number
• Order information

This allows them to deliver purchased products.

Analytics Providers

Analytics services help us understand:

• Website visitors
• Customer behavior
• Website performance
• Marketing effectiveness

Marketing Platforms

Marketing partners may assist with:

• Email campaigns
• Advertising measurement
• Customer engagement
• Personalized marketing experiences

8. Advertising and Analytics Technologies

These technologies may include Google Analytics 4, Google Ads, Meta Pixel, Microsoft Clarity, Shopify Analytics, Klaviyo, and similar analytics, advertising, and customer engagement tools where applicable.

Orgaheal USA may use advertising and analytics technologies provided by third parties.

These technologies may include:

• Google Analytics
• Advertising platforms
• Social media pixels
• Conversion tracking tools
• Customer behavior analytics tools

These technologies help us:

• Understand website usage
• Measure campaign performance
• Improve advertisements
• Deliver relevant content

Third-party platforms may collect information according to their own privacy policies.

You may manage certain advertising preferences through available privacy controls offered by these platforms.

9. Your Privacy Choices and Rights

Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

You may request information about the personal data we collect and process.

Right to Correction

You may request correction of inaccurate or incomplete personal information.

Right to Deletion

You may request deletion of personal information, subject to certain legal exceptions.

Right to Opt Out

You may have the right to opt out of:

• Marketing communications
• Certain advertising activities
• Certain sharing of personal information

Right to Data Portability

Where applicable, you may request a copy of your personal information in a commonly used format.

10. How to Submit a Privacy Request

10A. Additional U.S. State Privacy Rights

Residents of certain U.S. states, including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, and other applicable jurisdictions may have additional privacy rights under applicable laws. We honor eligible requests as required by law.

To exercise your privacy rights, contact Orgaheal USA using the contact information provided at the end of this Privacy Policy.

When submitting a request, we may ask you to provide information necessary to verify your identity.

This verification process helps protect your personal information and prevents unauthorized requests.

We will respond to valid requests within the timeframe required by applicable privacy laws.

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

These rights apply to certain personal information collected by Orgaheal USA.

Right to Know

You may request information about:

• Categories of personal information collected
• Sources from which information was collected
• Business purposes for collecting personal information
• Categories of third parties with whom information is shared
• Specific personal information collected about you

Right to Delete

You may request deletion of personal information collected from you, subject to certain exceptions permitted by law.

We may retain information when necessary to:

• Complete transactions
• Provide requested services
• Detect security incidents
• Comply with legal obligations
• Protect against fraudulent activity
• Exercise legal rights

Right to Correct

You may request correction of inaccurate personal information maintained by Orgaheal USA.

Right to Opt Out of Sale or Sharing

California residents have the right to opt out of the sale or sharing of personal information for targeted advertising purposes.

Orgaheal USA does not sell personal information for monetary compensation.

Right to Limit Use of Sensitive Personal Information

Where applicable, California residents may have the right to limit certain uses of sensitive personal information.

Right to Non-Discrimination

Orgaheal USA will not discriminate against you for exercising your privacy rights.

This means we will not:

• Deny products or services
• Charge different prices
• Provide a lower quality service
• Penalize you for submitting a privacy request

Submitting California Privacy Requests

California residents may submit privacy requests by contacting Orgaheal USA through the contact information provided in this Privacy Policy.

We may verify your identity before completing your request.

Authorized agents may submit requests on your behalf where permitted by law.

12. Data Security

Orgaheal USA takes reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

We use appropriate administrative, technical, and organizational safeguards, including:

• Secure website connections
• Access controls
• Data protection procedures
• Vendor security practices
• Monitoring systems

However, no method of transmission over the internet or electronic storage system is completely secure.

While we take reasonable steps to protect your information, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately if you believe your account has been accessed without authorization.

13. Data Retention

Depending on the type of information, we may retain order records for legal and accounting purposes, marketing preferences until consent is withdrawn, and analytics information according to provider retention settings and applicable law.

Orgaheal USA retains personal information only for as long as necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• The purpose for collecting information
• Legal and regulatory requirements
• Business needs
• Contractual obligations
• Dispute resolution requirements

We may retain certain information after account closure or completion of transactions when necessary to:

• Maintain business records
• Meet legal obligations
• Prevent fraud
• Enforce agreements
• Resolve disputes

When personal information is no longer required, we take reasonable steps to securely delete or anonymize it.

14. Children's Privacy

Orgaheal USA services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that personal information from a child under 13 has been collected without appropriate parental consent, we will take reasonable steps to delete such information.

If you believe that a child has provided personal information to us, please contact us.

15. International Data Transfers

Rights of Individuals in Other Jurisdictions

If you are located in the EEA, United Kingdom, or another jurisdiction with applicable privacy laws, you may have rights to access, correct, delete, restrict processing, object to processing, withdraw consent where applicable, and request data portability.

Orgaheal USA may process and store information in locations where our service providers operate.

Depending on your location, your personal information may be transferred to and processed in countries outside your state or country of residence.

When transferring personal information internationally, we take reasonable steps to ensure appropriate safeguards are implemented to protect your information.

16. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

These third parties may collect information according to their own privacy policies and practices.

Orgaheal USA does not control and is not responsible for:

• Third-party privacy practices
• Content on external websites
• Security measures used by third parties

We encourage you to review the privacy policies of any third-party websites you visit.

17. Changes to This Privacy Policy

Orgaheal USA may update this Privacy Policy periodically to reflect:

• Changes in our business practices
• New products or services
• Legal requirements
• Privacy regulations
• Technology improvements

When changes are made, we will update the "Effective Date" at the top of this Privacy Policy.

Your continued use of our website after changes are posted means you acknowledge the updated Privacy Policy.

17A. Health Information Disclaimer

Information provided by Orgaheal USA is for informational and educational purposes only and is not intended to diagnose, treat, cure, or prevent any disease. Statements regarding dietary supplements have not been evaluated by the U.S. Food and Drug Administration unless expressly stated.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact Orgaheal USA.

Orgaheal USA

Email: [email protected]

Website: https://orgaheal.com

For privacy-related requests, please include:

• Your full name
• Contact information
• Nature of your request
• Any details necessary for verification

We will review and respond to privacy inquiries according to applicable laws.